Root Cause: ultimately this came down to registry inconsistencies between the 32 and 64 bit versions of office. This user used the 32 bit version for a while, until their usage called for the 64 bit version. Typical uninstalling and reinstalling failed, uninstall tools failed. The ultimate error: Then one day… This started off with an issue with Office not…
Blog
Microsoft and their on Premise Licensing Causes issues Installing Office 365 Project and Visio.
The task is installing Project 2016 and Visio 2016 on a computer that also has Office 365 installed. We wanted to use our Volume Licenses, a benefit of our Gold partnership. When installing 32-bit Volume license files (Project and Visio) with Click to run office 365, you get an error: This is odd because this machine has 32 bit installed,…
RPC Server is Unavailable due to Faulty wlan Driver
Machine: ASUS ROG G752VY Issue: After a restart, when trying to login to a machine local or domain, it gives the error “The RPC server is unavailable”. Would not restart from restart/shutdown window. Troubleshooting was remote. User stated they were restarting their machine, when the machine was actually just going to sleep, then coming back on when they pressed the…
How to setup Office 365 Deployment Tool
Setting up the Office 365 Deployment Tool. Step 1 Download the latest deployment tool, currently that is 201 and can be found here. https://www.microsoft.com/en-us/download/details.aspx?id=49117 It might also be found here: https://technet.microsoft.com/en-us/library/jj219424.aspx#BKMK_DownloadC2R Step 2 Save the deployment tool, to a designated folder: In this case, desktop\365 deployment test\ Run the deployment tool -> checkbox/ then continue -> choose the save location…
Java causing computer not to respond
User Complaint: Computer not responding, running really slow. Troubleshooting: Task manager will not respond. Ran resource monitor by going to run -> resmon.exe Tasklist under CMD showed shows SO MANY JAVAWS.exe programs running. Downloaded JAVARA https://singularlabs.com/software/javara/javara-download/ When i tried to run it, computer froze. So from a remote machine I ran the following command PSEXEC “computername” -u “username” -p “password”…
O365 Creating a Rule for a Shared Email
To create a rule for a shared email account, you must create the rule from your O365 Mail settings. go to Portal.office365.com -> Gear Icon top right -> Mail -> Inbox and Sweet Rules
Cloudberry Unexpected End of Stream Error
Had a user try to do a restore to Virtual Box from an image. In doing so he received a “unexpected end of stream” error. It seems when setting up the plan, under manual restore, we need to choose the first full “backup type” from the list of available options. In this image we choose the 3rd from the bottom…
Deleting a File when the Filename is too Long
How to delete a file when the filename is too long. By creating a temporary substitute drive, we can shorten the file name, allowing you to rename, delete, etc. As you can see in the commands, I tried shortening the folders to 1 without success. Open up File explorer, Go to the location of the long file, in the address…
Synology Unable to Mount Remote Folder
Synology 12 Bay DS1813+ Rack Mount INTEL Atom D2700 2.13 GHz 2048 MB RAM DSM 6.0.3-8754 Update 1 Synology has a remote folder that I am unable to unmount. “Failed to unmount the remote folder. Please check if it is occupied by other users.” The only way I could bypass this was to disconnect all Ethernet cables except one. I…
CrashPlan Cache Folder Filling up Space on Drive.
Issue: Storage space is low Used spacesniffer to analyze folder size. Found Crashplan cache folder was taking up 140GB. C:\ProgramData\CrashPlan\cache Deleted all of the files in the cache folder based on the directions here: https://support.code42.com/CrashPlan/5/Troubleshooting/Clearing_Your_Cache_For_Quick_Fixes
