Symptoms: User continued to have issues opening word or excel from SharePoint. At times it would ask for credentials, you would enter a username, then the screen would disappear without a password request. Other times it would open, but would not let them edit the document. Errors: Account Error Sorry, we can’t get to your account right now. To fix…
Tag: O365
Finding a Lost E-mail folder in Outlook
An email folder has disappeared from your folders list, and you have searched everywhere for it. Sound familiar? Don’t fret, you are in luck. Step One – Search Search for an email you KNOW is FOR SURE in the folder that has been kidnapped. Make sure to use Search: All Outlook Items. Open an email, in its own window, that…
O365 – Email Migration link
When trying to migrate emails from IMAP, POP, etc you get the an error in O365 Admin Center. I was able to complete the transfer via this link: https://portal.office.com/onboarding/mailsetupadvisor#/
Microsoft and their on Premise Licensing Causes issues Installing Office 365 Project and Visio.
The task is installing Project 2016 and Visio 2016 on a computer that also has Office 365 installed. We wanted to use our Volume Licenses, a benefit of our Gold partnership. When installing 32-bit Volume license files (Project and Visio) with Click to run office 365, you get an error: This is odd because this machine has 32 bit installed,…
Updating or Reinstall of Office 365 Causes Default Mail Client Errors
After upgrading some users to Office 365 x64 we ran into a consistent issue. Each user, upon boot up would receive the following error. Microsoft Office Outlook Either there is no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft Outlook and set it as the default mail client. The Problem: It seems…
